DIR-EMERGENCY SERVICES

Sparrow Health System

Positions Location: Lansing, MI

Job Description

General Purpose of Job:
Provides leadership and direction by ensuring that quality, cost-effective, and compassionate patient and family-centered care is provided. Responsible for the daily operations, patient flow, and capacity management. S/he in collaboration with the President of Sparrow Hospital, Medical Director of Emergency Services, Senior Vice-President of Patient Care Services, other Vice Presidents, Directors, Department Managers, Caregivers and Medical Staff, translates the Hospital and Health System Strategic vision and plan in a clinical practice vision and plan for Emergency Services.

Essential Duties:

  • This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
  • Represents Emergency Services with the Medical Director of Emergency Services to the President of Sparrow Hospital Sparrow Administration and Medical Staff.
  • Contributes to the development of Patient Care Services Strategic Plan.
  • Provides information and advises the President of Sparrow Hospital regarding current and projected nursing trends, areas of deficiency, and significant activities in the nursing profession and applicable to Emergency Services and organizational throughput.
  • Facilitates the development of a collaborative relationship between the medical and nursing staff.
  • Represents the Hospital and Health System in the community, educational institutions and professional nursing organizations.
  • Communicates shared vision.
  • Facilitates the development and implementation of strategic goals for Emergency Services in collaboration with the Medical Director of Emergency Services and Sparrow leadership.
  • Creates an atmosphere that supports and encourages high performance, teamwork and continual improvement.
  • Identifies the need for revision of existing services and/or the development of new services in response to changing external environment.
  • Provides direction in the management of Emergency Services and organizational throughput team.
  • Maintains full compliance with all regulatory agencies by continually monitoring the nursing service operations and initiating change where appropriate.
  • In collaboration with the Medical Director of Emergency Services and Senior Vice-President of Patient Care Services, develops a nursing climate and culture, which is consistent in the mission and values of the organization and communicates the mission and vision throughout Emergency Services.
  • Promotes consistent, open, two-way communication.
  • Promotes nursing education and research efforts for the Emergency Services.
  • Selects, orients, mentors and evaluates Department Managers, Supervisors and Clinical Nurse Specialists within Services. Assists in the ongoing assessment and development of all direct reports through a formal performance appraisal. Provides support, counseling, advice and guidance in such areas as: nursing practice, caregiver development, performance evaluation, conflict resolution, department policies, change process, problem solving, and clinical service plan/business plan development. Develops mutually agreed-upon goals and objectives that correlate with the Hospital Strategic Plan.
  • Evaluates competency of the nursing staff and makes appropriate changes as needed; seeks to maintain high caregiver morale and a professional, healthful, positive atmosphere and environment in Emergency Services.
  • In conjunction with the Department Managers, prepares annual budget for Emergency Services and monitors compliance to the budget.
  • Continually monitors quality and customer satisfaction within the Emergency Trauma Services and initiates changes to ensure ongoing improvement in all areas.
  • Provides assistance to supervisory personnel in establishing clear department role statements and objectives, determining staffing needs and standards of productivity, establishing policies and procedures and appropriate nursing care delivery systems with corresponding position descriptions, and complying with state licensing boards within the Emergency Services.
  • Coordinates One Call admissions, bed assignment, and timely discharge process in collaboration with the Medical Directors of Sparrow’s Hospitalist & Emergency Services.
  • Develops an elaborate throughput plan to optimize admissions, discharges and bed availability.
  • Accepts responsibility and accountability for being the transfer, bed assignment, and discharge authority to ensure proper patient flow in coordination with the Medical Directors identified above.
  • Manages overall patient flow, overseeing internal transfers between patient beds and units while managing the special needs of patients i.e., critical care, telemetry, isolation.
  • Serves as an expert resource and consultant to physicians, clinicians, and nursing staff on patient throughput issues.
  • Job Requirements

    General Requirements
    Current Michigan license to practice as a registered nurse
    Preferred - National Certification in Leadership, Nurse Executive, Emergency

    Work Experience
    Managerial: successful experience within the last (5) years in comparable setting, in a leadership position, demonstrating the managerial role: planning, staffing, communication and evaluating.
    Clinical: A variety of nursing clinical experiences such as: patient care, quality improvement, infection control, education, research, etc. Knowledge of current trends, practices and issues related to Emergency Services.
    Physician Relations: demonstrates collaborative ability to work in partnership with physicians. Active participation in physician executive committees, task forces, meetings, recruitment efforts, that resulted in collaborative action and/or decision-making.

    Education
    Master of Science of Nursing

    Specialized Knowledge and Skills

  • Excellent clinical knowledge skills and judgment.
  • Ability to handle multiple tasks concurrently, think logically and sequentially, creatively problem solve.
  • Ability to quickly adapt to change.
  • Ability to work independently, organize and prioritize work to meet all deadlines.
  • Ability to work in stressful situations, manage conflict and assume leadership role.
  • Demonstrates collaborative ability to work in partnership with physician
  • Excellent verbal and written communication skills, including relationship building, negotiation, persuasion, marketing and advocacy.
  • Proficient in data management systems.
  • Analytical ability, organizational, and interpersonal skills to effectively communicate with all levels of the organization.
  • Ability to facilitate teams and lead changes.

    Sparrow Health System an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    To apply for this position, please copy and paste the following link into your browser address bar: https://sparrowhealthsystem.contacthr.com/69407961

  • Schedule: Shift: